Processing time (Mon–Fri)
Order & processing
- Monday to Friday: Orders received by 5 pm are processed immediately.
- Weekend: We are closed on Saturdays and Sundays – no order processing.
Shipping on the same day
- Ordered by 2 pm: Your order is usually shipped the same business day (if available).
- After 2 pm: Shipping usually takes place on the next business day (depending on availability and order volume).
“Processed immediately” means that your order is checked in the system and prepared for shipping.
Transit time: What is realistic
After dispatch, the parcel service determines the actual transit time. Based on experience, delivery usually takes 1–2 business days.
Actual delivery times may vary depending on the parcel service, region, season, public holidays and shipment volume.
Delivery time table (quick overview)
| Step | When? | What does this mean for you? |
|---|---|---|
| Processing | Mon–Fri until 5 pm | Orders are processed quickly (closed on weekends). |
| Shipping | Mon–Fri until 2 pm | Usually shipped the same business day (if available). |
| Delivery | After dispatch | Usually 1–2 business days; delays may occur depending on parcel service, region or season. |
| Tracking | As soon as shipped | Tracking link by email, shipment status can be checked at any time. |
“Business days” means Monday to Friday. Public holidays are not counted as business days.
Tracking & notifications
- As soon as your order is shipped, you will automatically receive a tracking link by email.
- You can use it to follow the current status and delivery progress directly with the parcel service.
- If you cannot find the email, please also check your spam folder.
FAQ
When will my order be shipped?
Orders placed by 2 pm (Mon–Fri) are usually shipped the same business day – provided the item is available.
What happens if I order after 2 pm?
Your order will usually be shipped on the next business day (depending on availability and order volume).
How long does delivery take?
Delivery usually takes 1–2 business days after dispatch. The actual transit time depends on the parcel service, the region and seasonal factors.
Will I receive tracking information?
Yes. As soon as the parcel has been shipped, you will receive a tracking link by email.
I ordered on the weekend – when will my order be processed?
Orders are not processed on weekends. Processing starts on the next business day.
The following notice is relevant for the formal calculation of delivery periods, for example in the case of advance payment. For everyday use, please refer to the 30-second overview above.
Time calculation (advance payment / receipt of payment)
In the case of payment in advance, the delivery period begins on the day after the payment order is issued to the transferring bank. For other payment methods, the delivery period begins on the day after the contract is concluded. The period ends at the end of the last day of the term. If the last day falls on a Saturday, Sunday or a public holiday officially recognised at the place of delivery, the next business day shall take its place.
